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General

How can I file a complaint?

At MMI we are committed to ensure that all patient complaints are dealt with thoroughly and promptly. If you have a complaint concerning the care you received or in regards to the operation of our clinics please feel free to complete the Patient Complaint form found here.

How can I file a complaint?

How do I book an appointment?

You can book an appointment by phone (613) 727-1072 [Option 1], Email, SMS (343) 307-7449, or using our booking appointment form.  Our preferred method of booking is SMS, Email or the Booking Appointment Form because of high volume of phone calls.

How do I book an appointment?

What diagnostic imaging tests are offered at MMI?

MMI offers a wide range of diagnostic imaging services including general x-ray, mammography, bone mineral density, ultrasound and nuclear medicine.

What diagnostic imaging tests are offered at MMI?

Do I require a requisition to have my test done?

A requisition is an official request for a test and is treated as a “prescription”. From a medical legal perspective, we are only able to perform tests which have been ordered by your doctor. Your requisition must be complete and signed by your doctor to be valid.

Do I require a requisition to have my test done?

Is the waiting list for appointments long?

No, not usually. At MMI we pride ourselves in having short waiting lists. Some tests have longer wait times than others, but in general the waiting list for most procedures is less than 2 weeks. In the case of specialized tests, such as ultrasound arterials, the wait time can be weeks to months.

Is the waiting list for appointments long?

I live in Quebec. Will I have to pay for my test up front?

Yes. Quebec patients must pay for their test on the day it is performed using debit or credit (Visa, Mastercard, American Express or Discover). When booking your test, please inform the clerk that you are a Quebec resident and they will provide you with an approximate cost for your exam.

I live in Quebec. Will I have to pay for my test up front?